For specific information regarding any of your purchases please contact us at Kirsten Sander Jewellery by either sending an email to info@kirstensander.com or call us on 0800 756 9535 or 01706 839 719. Calls to the 0800 number are free for customers !. 
Kirsten Sander Jewellery provides services to you subject to the conditions shown below. If you visit or shop at Kirsten Sander Jewellery you accept these conditions. Please read them carefully: 

Electronic Communications
When you visit Kirsten Sander Jewellery or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. 

Risk of Loss or Delay
All items purchased from Kirsten Sander Jewellery are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. 

Kirsten Sander Jewellery shall be under no liability for any delay or failure to deliver products or otherwise perform any obligation as specified in these terms and conditions if the same is wholly or partly caused, whether directly or indirectly, by circumstances beyond its reasonable control. 

Product Descriptions
Kirsten Sander Jewellery attempt to be as accurate as possible when describing our products. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Kirsten Sander Jewellery is not as described, your sole remedy is to return it in an unused condition. 

Payment
We take payment from your card at the time we receive your order, once we have checked your card details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. 

Title to any products you order on this website shall pass to you on delivery of the products provided that we have processed and received payment in full for the products. 

All prices exclude delivery charges, unless expressly stated. 

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE IS PROVIDED BY KIRSTEN SANDER JEWELLERY ON AN "AS IS" AND "AS AVAILABLE" BASIS. KIRSTEN SANDER JEWELLERY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. 

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, KIRSTEN SANDER JEWELLERY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BY KIRSTEN SANDER JEWELLERY DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM BY KIRSTEN SANDER JEWELLERY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.KIRSTEN SANDER JEWELLERY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. 

Applicable Law
The contract between us shall be governed by the laws of England and any dispute between us will be resolved exclusively in the courts of England. English is the only language offered for the conclusion of the contract. 

Security
Kirsten Sander Jewellery is committed to ensuring the security and privacy of information supplied by our customers. We use WorldPay to process all on line credit and debit card payments. Your card details are communicated directly to WorldPay's secure server using 128bit SSL encryption. The security of the connection will be confirmed by the presence of the padlock icon in the lower right hand corner of your browser. 

Privacy Policy
We have no access to any credit or debit card details entered into our online payment screen. We are committed to protecting your privacy and will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Collected information is used to process your order and to provide you with the best possible service. The type of information we will collect about you includes: your name address phone number email address credit/debit card details. We only collect information which we consider necessary to process your order efficiently. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct them promptly.

We do not supply or sell customers details to any outside organisation. We will only send you emails to keep you informed of our products if you choose to receive them.